We need to rethink health insurance in the same way we rethought work - by making the process serve people instead of the other way around. We continue to build for our members with our new Instant claims feature: the ability to repay claims in less than 48 hours.
Fast repayment in your local currency
An insurance claim is a request for reimbursement after paying for covered services. With the Remote Health claims process, our members can use any hospital or provider they choose. They just pay for the service and submit a request for repayment.
Our goal is to make the claims process simple, instantaneous and easy to use. Once this feature becomes available for all of our members, you’ll receive an email and can start using it immediately!
How does it work?
We approve most eligible claims within a day. If your bank account is in Europe or North America, you’ll receive reimbursement the same or the next day.
Simple claims like dental, vision and prescriptions are instantly approved.
We immediately inform you if we need more information for the claim to be processed so that you can get reimbursed faster.
Payouts are made in the local currency of your bank account to ensure the funds aren’t rejected and you get 100% of the claimed amount.
You don’t pay exchange fees, bank fees, or any other kinds of fees.
We offer repayment in 180 currencies. This is especially important for some of our members who would lose much of their payout amounts to currency exchanges. For example, one of our customers is a company with members based in Argentina. Those members would lose ~40% of their reimbursement due to the exchange rate if they didn’t get paid in their local currency.
How to submit a claim with Remote Health
*If your policy started or was renewed before February 1st, your old claims from our previous system may not be visible in the new claims tracking system.
Never hesitate to contact our support team via live chat on our website if you’re not sure whether a service or treatment is covered by your policy. We’re happy to help, 24/7.
If you want to learn more about Remote Health, schedule a call with one of our experts.
Laura Scott
Head of Marketing, Remote Health at SafetyWing
As the marketing lead in our Remote Health team, Laura specializes in product marketing, project management and lead generation.
Laura Scott
Head of Marketing, Remote Health at SafetyWing
As the marketing lead in our Remote Health team, Laura specializes in product marketing, project management and lead generation.
